Frequently Asked Questions

Question 1: What are the strengths of EKBET?

EKBET takes pride in its status and the prestigious level of services offered. The website offers various entertainment options in the Asian market, including slots, sports betting, table games, and a live casino section. Special attention is given to online horse racing and combat categories. The company guarantees ease and security of financial transactions, ensuring prompt processing of transactions and quick responses from customer support.

Question 2: Is it safe to register on the EKBET website?

The company’s specialized security system safeguards player information. The site also protects payment information since it regularly interacts with banks providing money transfer services. Every deposit is considered a commercial account, protected, and not disclosed to third parties.

Question 3: What is the age limit for participation in EKBET?

Only individuals aged 18 and above can register on EKBET for real-money gaming.

Question 4: Is registering on EKBET with a real name mandatory?

To enhance security, players must create an account in their real names. These details should match the bank accounts where winnings are withdrawn.

Question 5: What should I do if I forget the EKBET account password?

Open the website of the EKBET establishment. Click the “Forgot your password” button and send a request for recovery instructions, indicating your email. They will send you a link where you can go and rewrite your password to a new one. Then you can come up with new login information.

In some regions and countries, gambling is prohibited by law. In this situation, using the site’s services is illegal. It may be worth seeking advice from a local lawyer to resolve this situation. Our company strictly observes the laws and does not allow violations of them in its activities.

Question 7: Can I use a card for payments that is not issued to me?

You can use a personal card for making deposits.

Question 8: Do site clients need to pay a commission when making a deposit or withdrawing winnings?

There may be a commission, which depends entirely on the method of withdrawing money or making a deposit. You can write directly to bank employees to find out the exact numbers. Invoices are processed through our platform without commission or payment. Some banks ask for a transfer fee. We, in turn, do not charge additional fees for financial transactions.

Question 9: What documents are required to withdraw funds to EKBET?

Withdrawal available through local banks

To quickly withdraw funds through local banks on EKBET, players must provide the following documents: a copy of an ID with a clear photographic image.

First withdrawal

For security purposes and following the privacy policy, EKBET asks players to provide the necessary information upon their first withdrawal. Next, you should wait for confirmation from the financial department, which usually takes no more than 24 hours.

Please send all the above documents to our WhatsApp number +63 995 770 5620.